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Our Core Laundry Management Service
At Greenbrook, we guide hotels through every stage of sourcing, onboarding, and managing a laundry partner ensuring quality, reliability, and a seamless transition.
- Supplier Identification & Changeover Support
We help you navigate the process of identifying potential new service providers and managing the changeover with minimal disruption.
- Multiple Laundry Quotes
We source competitive quotes from pre-qualified laundries, giving you the confidence that every option meets our high operational standards.
- Expert Recommendations
Drawing on decades of industry experience, we recommend the supplier that best aligns with your operational needs, supported by clear reasoning.
- Site Visits
We coordinate and arrange visits to shortlisted laundries so you can see their facilities and processes firsthand.
- Contract Negotiation
We assist in negotiating terms that are favourable, sustainable, and aligned with your forecasted budget.
- Seamless Changeover Management
Once a new contract is signed, we manage the entire transition from your existing supplier to the new partner, ensuring continuity of service.
- Initial Performance Monitoring
During the first month, we closely monitor service quality, troubleshooting and mediating any teething issues before they escalate.
- Ongoing Management
We continue to manage the service, acting as an impartial intermediary to mediate disputes, resolve issues, and ensure service standards remain high.
- Dedicated Account Manager
You’ll have a single, reliable point of contact for all laundry-related matters, ensuring swift, clear communication.”